Need Help

Homelessness
All YMCA Reading accommodation is allocated by referral from Reading Borough Council.
If you are in need of urgent housing contact the Reading Borough Council Housing Advice Housing Team via email: housing.advice@reading.gov.uk.
Alternatively, Reading Borough Council run drop-in sessions from 9-5pm Monday to Friday
In an emergency out of hours call: 01344 351 999
Or
If you are under the age of 18 contact Brighter Futures for Children
If you are concerned about a child, contact the Children’s Single Point of Access on: 0118 937 3641

Reading Borough Council – Homelessness Prevention Service
Advice if you are homeless or think you are at risk of being made homeless. Drop into Reading borough Council
- Mon- Fri 9am- 5pm
- 0118 937 2165
- housing.advise@reading.gov.uk
Out of hours call:
St Mungo’s Rough Sleeper Outreach Service
Help with accessing accommodation and support including support with physical and mental ill-health, drugs and alcohol, legal services and reconnection in the UK and abroad.
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Mon – Fri: 9am – 5pm
Fri (Drop in): 11am – 1.30pm at CIRDIC - 0118 958 5022
Advice about housing, homelessness & money
Shelter
Impartial and free Housing service
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Mon – Fri 8am – 8pm
Sat & Sun: 9am – 5pm - National Helpline 0808 800 4444
Citizens Advice Reading
Free advice service on housing, finances and employment
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Mon, Tue, Thurs & Fri (drop-in): 10am – 4pm
Wed (drop-in) 1pm – 4pm
Closed 12.30 – 1pm every dat - 0808 278 7819
Mental Health
Mental Health Crisis Team (Reading)
If you need urgent support with your mental wellbeing, but do not need A&E
Reading Samaritans
Confidential support for anyone in emotional distress or at risk of suicide.
Sexual Health
Florey Clinic (walk-in service)
Sexual health screening and treatment and advice about contraception
Drug and Alcohol support
Change Grow Live (Reading)
Drug and alcohol service (18+) for immediate treatment, assessment and referral, advice and information, needle exchange and support groups.
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Tues, wed & Fri: 9.30am – 4.30pm
Mon & Thurs 9.30am – 7pm - 0118 955 7333
Drugfam
If you are a family member and are suffering due to a loved one’s alcohol, drug or gambling addiction please contact us for support:
- Mon-Sun: 9am-7pm
- 0300 888 3853